Please be careful when selecting items in your cart. Refunds for your errors/changes to order will be made before shipping/processing with a 5% credit card processing fee charge. Website credits in full for use on other items on our website may be offered to avoid any fee charges. If orders have been pulled and packed and changes need to be made a 10% order total change fee may be added or deducted from payment. Items returned within 30 days after shipping that are not defective could have up to a 25% restocking fee and forfeiture of free shipping if it takes the total below free shipping qualification total. No refunds are given after 30 days of shipping. Defective or damaged items will be replaced or refunded at no additional cost to the customer. Please email us pictures of any damage to items, including images of packaging. Thank you.
Please Note: Due to a high volume of orders, some clay puzzling molds and leaf forms are being made to order and can take two weeks or longer. You will get an automated notification email from our system when your order is placed and another when it is shipped. You will also get an email with tracking from FedEx or USPS. Check your spam folders if you don't see them in your inbox for the email you provide.